Credit Controller
Core
Manage a significant Australian customer portfolio to protect cash flow, resolve claims and disputes, and drive timely collection of overdue debt.
Role type
Senior Credit Controller (FMCG/Grocery)
Builds
Collections, claims resolution, and credit risk mitigation for Asahi Beverages brands
Domain
FMCG / Grocery / Beverage
Required skills
Portfolio ownership, claims and dispute resolution, offshore coordination, data analysis, stakeholder partnership, process improvement
Preferred skills
SAP, Excel (downloads, pivot tables), FMCG or grocery industry experience
Responsibilities
Oversee ALC portfolio including ageing reviews and account escalations; Drive timely collection of overdue debt and resolution of claims, short payments and disputes; Coordinate offshore credit activity and monitor service levels, KPIs and agreed actions; Partner with Commercial teams and customers to resolve issues and mitigate credit risk; Improve credit processes, reporting rhythms, service quality and customer experience