Delivery & CX Associate – Cars24 (Yeerongpilly, QLD)
Core
Final touchpoint in a customer's journey to owning a dream car, ensuring timely delivery, quality checks, and smooth handovers.
Role type
Delivery & Customer Experience Associate
Builds
Customer delivery experiences for used car buyers
Domain
Automotive retail / Used car sales
Deliverable
physical/clinical work
Required skills
Customer handover, quality inspection, logistics coordination, problem-solving, shift work adaptability
Preferred skills
Car dealership experience, customer service, logistics
Responsibilities
Coordinate timely car delivery, conduct customer handovers, perform final vehicle inspections, liaise with logistics and sales teams, resolve last-minute delivery issues
Seniority
Individual Contributor, entry to mid-level