CareerPlan

Ndis Support Coordinator

Southbank, VictoriaFull-time2026-08-28 → 2026-10-22

Core

Manage a caseload of NDIS participants to ensure their plans are effectively implemented and goals are actively supported, involving regular travel across Melbourne's suburbs.

Role type

Support Coordinator (Level 2/3)

Builds

Participant independence, connection, and choice through funded, mainstream, and community supports

Domain

Disability support services in Australia

Deliverable

client delivery

Required skills

NDIS plan management, community support connection, budget monitoring, crisis support, stakeholder liaison, case note maintenance

Preferred skills

Specialist Support Coordination (Level 3), Psychosocial Recovery Coaching, ShiftCare software proficiency

Technologies

ShiftCare, Bright Hr

Responsibilities

Work directly with participants to understand NDIS plans and goals; Connect participants with appropriate funded, mainstream and community supports; Monitor plan budgets and support utilisation; Provide support to participants during points of crisis or service disruption; Liaise with LACs, NDIA planners, allied health professionals and other providers; Maintain accurate and timely case notes and reporting in ShiftCare