CareerPlan

Family Support Worker (Residential Youth Support)

Canberra, Australian Capital TerritoryFull-time2026-08-28 → 2026-10-22

Core

Provide 24/7 residential support, daily care, and crisis intervention for children and young people in out-of-home care settings including youth justice and alternate placements.

Role type

Residential youth support worker (IC)

Builds

Daily care plans, crisis de-escalation, and therapeutic support for vulnerable youth

Domain

Social services / Child welfare / Youth justice

Deliverable

physical/clinical work

Required skills

Trauma-informed care, crisis intervention, daily care tasks, documentation, mentoring, problem-solving, driving

Preferred skills

Qualification in Community Services/Psychology/Social Work, experience with trauma/complex behaviors, First Aid & CPR

Technologies

None

Responsibilities

Support children in therapeutic, trauma-informed approach; Provide daily support including activities, transportation, meals, and prompting; Manage crisis situations and trauma-related behaviors; Complete shift documentation and record keeping; Model pro-social behavior and high ethical standards.

Seniority

Mid-level, hands-on IC