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Engineer Manager, Platform

San Francisco💼 Full-time🗓 2026-09-04 → 2026-09-26

Core

Lead the backend platform team to build scalable infrastructure, shared services, and AI/ML foundations for a voice AI operating system serving clinicians.

Role type

Senior Engineering Manager (Platform/Infrastructure)

Builds

Core backend services, cloud infrastructure, reliability systems, data pipelines, and ML inference platforms

Domain

Healthcare technology / Voice AI / Cloud Infrastructure

Deliverable

production ML models | infrastructure | product features

Required skills

Backend engineering, distributed systems design, team leadership, system architecture, cloud operations, database management, observability, incident response, technical planning

Preferred skills

Python, AWS services, event-driven architectures, containers, CI/CD, ML infrastructure, HIPAA compliance, startup environment experience

Technologies

AWS, Python, Lambda, ECS/EKS, SQS, RDS, DynamoDB, S3, CloudWatch, Containers, Kubernetes, Docker, Terraform, Jenkins, GitLab CI

Responsibilities

Lead and develop a team of platform and backend engineers; Design and build production backend systems; Own reliability, scalability, and performance of the backend platform; Partner with ML engineers to productionize AI capabilities; Establish technical standards and patterns; Debug complex distributed system issues

Seniority

Senior, hands-on IC with management responsibilities

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