Relief Manager
Core
Provide critical leadership support across a portfolio of holiday parks and resorts by stepping in during leave, vacancies, or peak periods to ensure operational excellence and guest satisfaction.
Role type
Senior IC operations manager (hospitality/tourism)
Builds
Holiday parks and resorts
Domain
Hospitality and tourism
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operational leadership, commercial and financial acumen, team coaching and mentoring, change management, stakeholder management, crisis management under pressure
Preferred skills
Experience leading holiday parks, resorts, or hotels; track record of improving team performance and guest satisfaction
Technologies
None stated
Responsibilities
Step into temporary leadership of a park or resort; support managers with targeted projects and business priorities; help properties navigate operational challenges and peak demand; coach and develop team leaders; drive guest experience improvements; support commercial performance and cost management; ensure compliance with safety and legislative standards
Seniority
Senior, hands-on IC