Assistant Store Manager, Tuggerah
Core
Support the Store Manager in leading a retail team to deliver exceptional customer experiences and drive store performance.
Role type
Assistant Store Manager (2IC)
Builds
Retail store operations and customer service
Domain
Telecommunications retail
Deliverable
product features
Required skills
Team coaching and mentoring, Customer service and de-escalation, Retail operations management, Team engagement and motivation, Operational efficiency, Adaptability
Responsibilities
Lead by example to create a high-performance culture, Coach and mentor team members, Handle escalated customer enquiries, Support daily store operations, Drive team engagement and goal setting