Customer Service Manager - Coles Supermarkets - Coles Supermarkets - The Gap
Core
Lead the customer service department and front-of-store operations to ensure an exceptional shopping experience for customers.
Role type
Store-level Customer Service Manager
Builds
Customer service operations, checkout areas, and front-of-store environment
Domain
Retail / Supermarket
Deliverable
product features
Required skills
Team leadership, coaching, rostering, cost control, safety compliance, customer service standards
Responsibilities
Lead, coach, and develop the team to meet sales targets and rostering requirements; maintain excellent service standards and safety in the checkout area; drive a one-team culture prioritizing health and wellbeing; ensure the store is exceptionally presented and welcoming.
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