Operational Services Officer - TQEH - Pre-Testing SRA
Core
Provide friendly, high-quality customer service and support phlebotomy, specimen collection, administration, and the accurate management of samples for testing to ensure timely diagnosis and treatment.
Role type
Operational Services Officer (Pre-Analytical Services)
Builds
Safe, reliable laboratory services supporting patient care
Domain
Healthcare / Pathology
Deliverable
physical/clinical work
Required skills
Phlebotomy, specimen collection, laboratory specimen management, Laboratory Information Systems (LIS), customer service, infection control, work health and safety
Responsibilities
Prepare, store, and transport specimens; update laboratory systems; respond to enquiries; maintain accurate patient records; support phlebotomy and specimen collection
Seniority
Entry to Mid-level, hands-on operational role