Solutions Architect, CIAM
Core
Lead the design and delivery of Optus's next-generation Customer Identity and Access Management (CIAM) platform for millions of customers across telecommunications channels.
Role type
Senior Solution Architect (CIAM)
Builds
Next-generation customer identity platform supporting registration, authentication, consent management, and identity lifecycle.
Domain
Telecommunications / Customer Identity and Access Management (CIAM)
Deliverable
production ML models | product features
Required skills
Enterprise CIAM platform architecture, OAuth 2.0, OIDC, API security, mobile application authentication, fraud prevention architecture (SIM swap, account takeover, credential stuffing), platform transition leadership.
Preferred skills
Biometric authentication, passkeys, WebAuthn, FIDO2, MFA, social login, decentralized identity, continuous authentication, AI-driven fraud detection.
Technologies
Ping Identity, Auth0, ForgeRock, Okta CIAM, Azure AD B2C
Responsibilities
Lead solution architecture and transition delivery for the CIAM platform; Design end-to-end customer identity architecture; Set enterprise standards for customer authentication; Architect fraud prevention measures; Design privacy-by-design frameworks; Evaluate emerging identity capabilities; Collaborate with Digital, Marketing, Fraud, and IT teams.
Seniority
Senior, hands-on IC
