Senior Operations Manager
Core
Provide senior operational leadership across multiple disability service streams, ensuring safe, high-quality, compliant, and financially sustainable service delivery.
Role type
Senior Operations Manager (Human Services)
Builds
Multi-service outcomes for people with disability
Domain
Disability services / Human services
Required skills
Operational leadership, budget management, workforce planning, governance and compliance, stakeholder engagement, strategic reporting, service improvement
Preferred skills
NDIS service delivery knowledge, supported independent living experience, grant and tender management
Technologies
N/A
Responsibilities
Lead service managers and operational teams to deliver multi-service outcomes; Support responsibility for budgets, workforce costs, and financial sustainability; Lead operational planning, service redesign, and continuous improvement; Support governance, risk, compliance, and quality systems; Prepare reports and analysis for the Chief Operating Officer and Executive team; Represent the organization with funders, government, and external partners.
Seniority
Senior, hands-on IC