Operational Support Officer – Residential Youth Support Services
Core
Provide operational support, residential placement maintenance, and administrative assistance for children and young people in out-of-home care (OOHC) and family support services.
Role type
Operational Support Officer (Entry-level / Mid-Level)
Builds
Residential care placements and daily operational support for children in care
Domain
Social Services / Youth Support / Out-of-Home Care
Deliverable
physical/clinical work
Required skills
Trauma-informed care, complex behavior management, team collaboration, report writing, compliance with legislation, stakeholder engagement, problem-solving
Preferred skills
Community Services/Youth Work/Early Childhood qualification, leadership experience, First Aid & CPR qualifications, valid Australian Drivers License, reliable insured motor vehicle
Technologies
None stated
Responsibilities
Complete administrative tasks as directed by the Family Support Services Manager; Establish relationships with Children, Young People and Families; Maintain Residential Placements to a high standard; Assist Family Support Staff to deliver high quality care; Provide support and assistance with day-to-day operational requirements; Participate and lead Care Team Meetings with stakeholders
Seniority
Entry-level / Mid-Level