Family Support Worker
Core
Support grandparents raising grandchildren through the Grandcare Program by providing emotional, practical, and financial assistance.
Role type
Family Support Worker (Community Services)
Builds
Wraparound support services for grandcarers and their families
Domain
Social Services / Family Support / Child Welfare
Deliverable
client delivery
Required skills
Trauma-informed care, needs assessment, advocacy, case management, financial support facilitation, culturally responsive communication
Preferred skills
Group facilitation, community outreach, experience with vulnerable communities
Responsibilities
Engage with grandcarers experiencing distress or complex family circumstances; assess needs and guide families through eligibility processes for the Grandcarers Support Scheme; connect families with wraparound services; maintain accurate client records and manage administration
Seniority
Mid-level, hands-on IC