Case Manager – Long Term Management
Core
Manage a portfolio of complex and long-term Workers' Compensation claims to achieve sustainable recovery outcomes for injured workers.
Role type
Senior IC case manager (workers' compensation)
Builds
Recovery, treatment, and return-to-work strategies for injured workers
Domain
Insurance / Workers' Compensation
Deliverable
client delivery
Required skills
long-term claims management, complex claims handling, recovery strategy development, return-to-work planning, medical information review, regulatory compliance, record management
Preferred skills
stakeholder relationship building, negotiation, sensitive conversation management, problem-solving
Responsibilities
Manage portfolio of long-term and complex claims, develop tailored recovery strategies, support workers with complex barriers, review medical information, ensure compliance with legislation and policies, maintain accurate claim records
