Support Worker
Core
Provide practical, person-centred care and safety monitoring for adults affected by alcohol or other drugs in a 40-bed sobering up shelter.
Role type
Support Worker (AOD/Homelessness)
Builds
Overnight accommodation and stabilization for vulnerable individuals
Domain
Social Services / Alcohol and Other Drugs (AOD) / Homelessness
Deliverable
physical/clinical work
Required skills
Intake assessment, safety monitoring, practical support (food/basic assistance), cleaning and hygiene maintenance, incident documentation, harm minimization advocacy, physical labor (lifting/cleaning), cultural protocol knowledge (Aboriginal communities), First Aid & CPR, driving
Preferred skills
Experience in fast-paced/chaos-management environments, experience with Aboriginal communities
Technologies
Basic computer skills
Responsibilities
Conduct intake assessments and registrations; Monitor clients with regular checks and escalate concerns; Provide food service and basic assistance; Manage busy intake periods and maintain safety/order; Complete daily operational tasks (cleaning, laundry, bed-making); Undertake administrative duties (shift handovers, incident documentation); Support harm-minimization outcomes and advocate for clients.