2IC Electrical
Core
Second-in-command retail manager for electrical products, leading a team to deliver customer service and maximize sales in a home and lifestyle retail environment.
Role type
Senior IC retail manager (electrical)
Builds
Retail store operations and sales performance for Harvey Norman
Domain
Retail / Home and lifestyle / Electrical products
Deliverable
product features
Required skills
retail management, electrical product knowledge, sales leadership, team coaching, customer service, complaint resolution, sales target achievement
Preferred skills
passion for retail, results-driven mindset, flexibility with trading hours
Responsibilities
lead and motivate an enthusiastic team, assist with coaching, maximize sales, service customers while managing work tasks, resolve customer complaints, make quick decisions to ensure timely accurate services, exceed individual and store sales targets