Cash Office Responsible - Glasshouse
Core
Manage the cash office and sales floor administration of a retail store, ensuring efficiency, compliance, and security while supporting the team and customers.
Role type
Store operations lead (cash office & sales floor)
Builds
Retail store operations, customer service experience, and loss prevention compliance
Domain
Retail / Fashion
Deliverable
product features
Required skills
Cash handling, account reconciliation, security audit execution, team training, store administration, customer interaction
Preferred skills
Coaching and team development, process optimization, decision making, problem solving
Responsibilities
Manage cash desk opening/closing and money-handling routines; oversee security routines and conduct audits; train colleagues on checkout procedures and store processes; manage account reconciliation and analyze discrepancies; support store leadership in delivering customer experience; represent the brand during customer interactions