Housing Solutions Specialist
Core
Deliver social housing, private rental products, and services to customers across the continuum of homelessness.
Role type
Housing Solutions Specialist (Case Manager)
Builds
Social housing and private rental tenancies for homeless individuals and at-risk households
Domain
Social services / Housing / Homelessness support
Deliverable
client delivery
Required skills
Case management, customer eligibility assessment, housing policy knowledge, tenancy suitability assessment, partnership development, financial delegation adherence
Preferred skills
Tertiary qualification in community housing, experience with community housing policy framework
Responsibilities
Conduct customer eligibility interviews for private rental assistance and social housing; provide expert housing advice and referrals; make offers to prospective tenants; perform letting functions including suitability assessments; participate in policy reviews; seek partnership opportunities.
Seniority
Mid-level, hands-on IC