Manager Business Process Improvement
Core
Lead the identification, design, and delivery of process improvements to make work simpler, more efficient, and sustainable across the organization.
Role type
Manager, Business Process Improvement
Builds
Enterprise Productivity Program (EPP) initiatives
Domain
Water utility / Public sector operations
Required skills
Business process improvement, process mapping, process analysis, process redesign, Lean, Six Sigma, Business Process Re-engineering, Value Stream Mapping, stakeholder engagement, project delivery, analytical skills, facilitation, influencing, strategic thinking, commercial acumen
Preferred skills
Experience with technology application for automation and/or AI
Technologies
Lean, Six Sigma, Business Process Re-engineering, Value Stream Mapping
Responsibilities
Lead delivery of process-related Enterprise Productivity Program (EPP) initiatives from planning through implementation; Facilitate cross-functional project teams and stakeholder groups; Analyse current-state processes to support redesign; Lead process redesign, optimisation, and implementation activities; Establish and maintain performance measures and benefits tracking mechanisms; Provide expert business improvement and process optimisation advice
Seniority
Manager, hands-on IC
