(US) Software Implementation Consultant - Clinical
Core
Principal liaison for implementing software solutions to optimize workflows and drive business outcomes in Long-Term and Post-Acute Care (LTPAC) settings.
Role type
Software Implementation Consultant
Builds
Customer implementations of healthcare software solutions
Domain
Healthcare / Long-Term and Post-Acute Care
Deliverable
client delivery
Required skills
software implementation, business process analysis, system configuration, data quality management, stakeholder communication, change management, project management, troubleshooting, workflow optimization
Preferred skills
healthcare market experience, database testing, end-user support, consulting experience
Technologies
healthcare software platforms
Responsibilities
Document customer requirements and translate them into configuration setups; lead business discovery to develop delivery approaches; execute system configuration and ensure data integrity; troubleshoot configuration issues; manage project stakeholders and communication; lead change management strategies and user readiness; test and document new professional services offerings; travel to customer sites for meetings and presentations.
Seniority
Mid-level IC (2-4+ years experience)