Retail Sales Assistant - Casual
Core
Enthusiastic brand ambassador providing hands-on product demonstrations, technical diagnostics, troubleshooting, and cross-selling of Dyson products to customers.
Role type
Retail Sales Assistant (Casual)
Builds
Dyson products across Floor Care, Environmental Control, Personal Care, and Professional categories
Domain
Premium retail / Consumer technology
Deliverable
product features
Required skills
hands-on product demonstration, technical diagnostics, troubleshooting, cross-selling, visual merchandising, CRM data entry, payment processing, stock monitoring, store operations management
Preferred skills
premium retail experience, understanding of retail principles
Technologies
CRM systems, Mypos systems, courier services
Responsibilities
Perform hands-on technical diagnostics and troubleshooting to resolve customer issues; advise customers on promotions and new technology; maintain accurate records of customer account details; process shipping labels and dispatch customer machines; process payments and complete end-of-day balances; maintain visual merchandising standards and pricing; monitor stock levels; assist with general store operations and cleaning; achieve individual and store KPIs including sales volume and conversion rates.
Seniority
Entry-level, casual role