Medical Administrative Assistant
Core
Provide essential administrative support to a mental health practice, managing day-to-day tasks to enable the clinical team to focus on patient care.
Role type
Medical Administrative Assistant
Builds
Administrative workflows and patient care support for a mental health practice
Domain
Healthcare / Mental Health
Deliverable
client delivery
Required skills
Fax management, Lab task coordination, Prior authorisation handling, External referral coordination, Administrative follow-up management, Phone call handling, SOP adherence, Process improvement
Responsibilities
Manage and send faxes and handle incoming documentation, Coordinate lab-related administrative tasks, Support prior authorisations (PAs), Coordinate external referrals, Manage and organise administrative follow-ups, Answer incoming phone calls, Provide general back-office administrative support, Follow established SOPs and processes, Identify opportunities to improve and streamline administrative systems