Trade & Operations Support - Overnight
Core
Provide external-facing support for client trading workflows and monitor internal trading systems during overnight and early market sessions.
Role type
Trade & Operations Support Specialist
Builds
Client trading workflows and system stability for institutional buy-side and sell-side clients
Domain
Financial Services / Trading Operations
Deliverable
client delivery
Required skills
Trading operations experience, Equity trading workflow knowledge, Options trading workflow knowledge, High-volume environment experience, Client-facing support experience, Series 7/57/SIE certification or willingness to obtain
Preferred skills
None explicitly stated as preferred beyond the required experience/certification list
Technologies
None explicitly stated
Responsibilities
Provide external-facing support of client trading workflows during extended hours equity and option trading sessions, Monitor the health and performance of internal trading systems and external connectivity, Troubleshoot and escalate operational, connectivity, and client-related issues in real time, Collaborate with internal teams including Routing, Clearing, Integration, and Sales to support the client experience, Execute day-to-day operational processes while identifying improvements to trade desk workflows, Document incidents, issues, and resolutions to support operational transparency
Seniority
Mid-level, hands-on IC