Village Support Officer

Elizabeth Bay, New South WalesFull-time2026-11-10 → 2026-11-12

Core

Provide support, comfort, and essential assistance to residents in a retirement community, ensuring their needs are met and maintaining safe, welcoming spaces.

Role type

Support Officer (retirement living)

Builds

Resident wellbeing and community experience

Domain

Aged care / Retirement living

Deliverable

physical/clinical work

Required skills

First Aid & CPR, Responsible Service of Alcohol, emergency response coordination, customer service, independent work, time management

Preferred skills

Experience in aged care, hospitality, or customer service, Certificate III in Individual Support (Ageing)

Responsibilities

Delivering customer service, assisting with administration, maintaining community spaces, responding to emergency calls, providing first aid support, supporting resident wellbeing and events

Seniority

Casual, flexible shifts (afternoon, weekend, sleepover)

About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities. Our purpose is to create places where communities thrive, not only for residents, but importantly, for our employees also. We do this by creating safe, secu