Return to Work Specialist / Senior Case Manager
Core
Manage a portfolio of complex workers' compensation claims to support injured workers in achieving safe, timely, and sustainable return-to-work outcomes.
Role type
Senior Case Manager / Return to Work Specialist
Builds
Tailored return-to-work plans and recovery strategies for injured workers
Domain
Workers' Compensation / Injury Management
Deliverable
client delivery
Required skills
Workers' Compensation legislation knowledge, complex claims management, stakeholder engagement, risk management, mentoring
Preferred skills
Allied health background (rehabilitation counselling, physiotherapy, occupational therapy), tertiary qualifications in related field
Responsibilities
Manage end-to-end workers' compensation claims, develop and monitor return-to-work plans, liaise with workers/employers/providers, coordinate suitable duties and workplace modifications, ensure legislative compliance, identify barriers to return to work, provide guidance to junior staff, maintain case documentation, promote early intervention best practices, contribute to continuous improvement initiatives