Veterinary Client Services Coordinator
Core
First point of contact for veterinary clients, managing appointments, medical records, and financial invoicing while ensuring a positive client experience.
Role type
Veterinary Client Services Coordinator (Administrative & Client Relations)
Builds
Appointment scheduling, medical records databases, and financial invoices for the Veterinary Care Center
Domain
Animal welfare / Veterinary clinic administration
Required skills
Appointment scheduling, medical record management, invoicing, customer service, database maintenance, basic veterinary terminology, animal behavior understanding
Preferred skills
Previous veterinary receptionist experience, bilingual English/Spanish, understanding of vaccination protocols and lab tests
Technologies
ShelterLuv, various clinic databases
Responsibilities
Schedule spay/neuter appointments and manage walk-ins; maintain client and medical records; process invoices and financial records; assist with public clinics and animal check-in/discharge; provide exceptional customer service; perform light animal handling and restraint prep as needed
Seniority
Entry-level to Mid-level, hands-on IC