Gaming Lounge Attendant
Core
Deliver exceptional customer experiences and support smooth operations on the Gaming floor by serving patrons, answering enquiries, and maintaining a safe, compliant environment.
Role type
Gaming Lounge Attendant
Builds
Customer service interactions and a welcoming environment for club members and guests
Domain
Hospitality / Gaming
Deliverable
client delivery
Required skills
Customer service, compliance with gaming legislation, conflict resolution, communication, attention to detail, physical stamina
Preferred skills
Club experience, warm personality, resilience, ability to read the room
Technologies
None
Responsibilities
Take orders and serve patrons, respond to enquiries about facilities and promotions, ensure compliance with gaming legislation and RCG requirements, maintain cleanliness of service areas, build positive relationships with members and guests
Seniority
Entry-level / Junior