Customer Logistics Coordinator
Core
Plan and coordinate daily and weekly rail services for Bulk East operations, ensuring alignment between customer demand, network capacity, and operational requirements.
Role type
Logistics Coordinator (Rail Operations)
Builds
Rail service schedules and delivery plans for bulk commodities
Domain
Rail freight logistics / Heavy industry
Required skills
Rail operations planning, Service scheduling, Stakeholder engagement, Data analysis (Excel, Power BI), Disruption management, Process improvement
Preferred skills
Infrastructure environment experience, Customer relationship management, Advanced IT skills
Responsibilities
Plan and coordinate daily and weekly rail services, Develop and maintain service schedules aligned to customer demand, Liaise with operations and network control teams, Monitor service performance and manage disruptions, Support reporting and analysis for operational decisions, Identify opportunities to improve service planning and on-time performance
Seniority
Mid-level, hands-on coordinator