Outpatient Administration Coordinator
Core
First point of contact for patients and visitors, coordinating administrative processes from referral management to discharge to ensure efficient outpatient care.
Role type
Outpatient Administration Coordinator
Builds
Patient journey support and administrative workflows for outpatient services
Domain
Healthcare / Hospital Administration
Deliverable
client delivery
Required skills
Customer service, administrative coordination, referral management, prioritization, stakeholder relationship building, deadline management
Preferred skills
Certificate III in Business Administration, customer service training
Technologies
Computer systems for administrative tasks
Responsibilities
Deliver exceptional customer service to patients and staff, provide reception services, coordinate outpatient referrals, support pre-admission to discharge processes, ensure referrals meet funding requirements, build relationships with medical teams