Senior Complex Case Review Officer
Core
Evaluate the quality, effectiveness, and adequacy of child protection, domestic and family violence, and homelessness service responses; identify systemic and practice issues; and provide evidence-based recommendations to drive continuous improvement across policy, practice, and governance.
Role type
Senior Complex Case Review Officer
Domain
Social services / Child protection / Domestic and family violence / Homelessness
Deliverable
dashboards & analysis
Required skills
Quality evaluation, Systemic issue identification, Evidence-based recommendation, Policy analysis, Practice governance, Child protection expertise, Domestic violence expertise, Homelessness service expertise
Responsibilities
Evaluate service responses, Identify systemic and practice issues, Provide evidence-based recommendations