DIrect Care Officer
Core
Provides direct support to people with disabilities, delivering personal care, community participation assistance, and frontline operational support to ensure safe service continuity.
Role type
Senior Direct Care Officer (Level 3)
Builds
Personal care services, community participation programs, and operational support for disability service outlets
Domain
Disability support and social care
Deliverable
physical/clinical work
Required skills
Personal care (hygiene, toileting, dressing, mobility), meal preparation, community transport, behavior support implementation, medication assistance, risk identification, documentation, escalation procedures
Preferred skills
Mentoring new staff, shift handover management, safeguarding awareness
Technologies
Approved documentation systems, participant support plans, medication administration records
Responsibilities
Deliver direct care including hygiene, toileting, dressing, and mobility support; assist with meal planning and preparation; support community participation and daily routines; respond to Tier 1 operational calls and provide frontline guidance; assist colleagues with shift duties and training; implement behavior support strategies and medication procedures; identify and escalate risks and incidents
Seniority
Senior, hands-on IC