Customer Service All Rounder
Core
Casual Customer Service Representative handling customer care, vehicle handovers, sales, and branch operations for a campervan and motorhome rental company.
Role type
Casual Customer Service Representative (All Rounder)
Builds
Rental vehicle fleet (campervans and motorhomes) for travelers
Domain
Tourism / Vehicle Rental
Deliverable
product features
Required skills
face-to-face customer service, vehicle handover and safety checks, sales and ancillary product selling, vehicle detailing and cleaning, computer systems and reservation software, multitasking, driver's license
Preferred skills
rental vehicle experience, vehicle detailing, sales, minor domestic repairs
Responsibilities
Welcome travelers and answer questions, dispatch and return campervans with safety checks, perform vehicle detailing and linen laundry, support rental sales and ancillary products, liaise with external service providers
Seniority
Entry-level / Casual