Team Lead, Readiness & Response
Core
Lead operational integrity for Zoox's Robotaxi and Mapping Vehicle Fleet by unifying vehicle readiness (technical preparation) with live field incident response.
Role type
Senior Team Lead, Fleet Operations (Autonomous Mobility)
Builds
Zoox Robotaxi and Mapping Vehicle Fleet
Domain
Autonomous vehicle operations / Mobility services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Fleet operations strategy, hybrid workforce management, third-party vendor accountability, operational escalation management, KPI analysis, process optimization (Lean Six Sigma), safety compliance oversight, technical system aptitude
Preferred skills
Autonomous vehicle experience, fast-paced service environment experience, fleet management software familiarity
Technologies
Autonomous vehicle hardware/software, fleet management software
Responsibilities
Oversee execution of operational strategies for vehicle preparation and incident response; manage and mentor Full-Time Shift Leads and contingent workforce; serve as primary escalation path for critical field incidents; coordinate third-party vendors for vehicle recovery and roadside assistance; optimize depot workflows and field response protocols; ensure regulatory and safety compliance; synthesize operational data for leadership reporting.
Seniority
Senior, hands-on IC with people leadership
