General Hand - Crematorium and Memorials
Core
Oversee the cremation process end-to-end, manage memorial installation, and support families and funeral directors with care and compliance.
Role type
General Hand (Crematorium Operations)
Builds
Cremation services, memorial installations, and administrative records for families and funeral directors.
Domain
Funeral services / Crematorium operations
Deliverable
physical/clinical work
Required skills
Manual handling (up to 25kg), equipment maintenance, documentation verification, administrative record keeping, compliance adherence, tool usage
Preferred skills
Microsoft Office, independent work, team collaboration, empathy in sensitive situations
Responsibilities
Manage the cremation process including verification of documentation and handling of remains; Receive and transfer coffins and caskets in line with operational procedures; Install and remove memorials, plaques, granite and concrete bases accurately; Prepare and package cremated remains for collection; Maintain cleanliness and operational readiness of equipment and facilities; Complete administrative tasks and update records in CCEMS; Provide respectful and professional service to families, funeral directors and stakeholders; Support other crematorium sites as required during peak periods