Field Application Engineer
Core
Provide hands-on technical support for Sagemcom's Smart Metering product line, focusing on interoperability testing, customer trials, issue resolution, and deployment readiness for Australian utilities.
Role type
Field Application Engineer (FAE)
Builds
Smart water metering solutions for utilities
Domain
Telecoms and Energy (Smart Grid/IoT)
Required skills
Smart metering systems, embedded electronics, IoT communication technologies, RF communication protocols, field testing tools, system integration troubleshooting, RMA workflow management
Preferred skills
Utilities or industrial field deployments experience
Technologies
RF communication protocols, head end systems, third party platforms
Responsibilities
Resolve field issues across hardware, firmware, legal metrology, RF communications, and network behavior; conduct on-site testing and participate in pilot deployments; oversee full RMA process including tracking and root cause analysis; document customer issues and defects; suggest improvements to installation procedures and interoperability processes.
Seniority
Mid-level, hands-on IC