EUC Lead Design Build Hypercare Activities - NV1 Required
Core
Lead the design, migration, rollout, and hypercare of Microsoft 365 productivity and collaboration services for end users.
Role type
Senior EUC Lead (Microsoft 365 Migration & Hypercare)
Builds
Production Microsoft 365 environments (Exchange Online, Teams, SharePoint, OneDrive)
Domain
IT Services / Enterprise Collaboration
Required skills
Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft 365 Apps, Mail Flow & Mail Routing, Exchange Online Coexistence, Shared SMTP Namespace, Cross-Tenant Collaboration, Microsoft Entra ID, User Migration & Adoption, Cutover & Release Management, Hypercare & Service Transition
Preferred skills
Large-scale Microsoft 365 migration programs, Government or highly regulated environments experience, Managing geographically dispersed user rollouts
Technologies
Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Entra ID
Responsibilities
Lead design and implementation of M365 collaboration services, Design and configure Exchange Online and mail routing, Develop mailbox migration and mail flow strategies, Lead Teams, SharePoint, OneDrive, and M365 Apps deployments, Coordinate end-user onboarding and adoption, Lead testing, pilot, rollout, and hypercare activities, Manage delivery risks and stakeholder communications
Seniority
Senior, hands-on IC