Teller
Core
First point of contact for customers at a branch, handling transactions and guiding them to specialists.
Role type
Branch Teller
Builds
Banking transactions and customer support
Domain
Banking / Retail Finance
Required skills
Cash handling, Numerical accuracy, Customer service, Regulatory compliance knowledge, Product knowledge
Responsibilities
Assist customers with cash deposits and withdrawals, Maintain accurate cash handling and end-of-day balancing, Educate customers on digital platforms, Identify opportunities to improve customers' financial wellbeing, Ensure compliance with regulatory requirements and internal policies, Refer customers to Home Loans or Business Banking specialists