Forward Deployed Infrastructure Engineer
Core
Own end-to-end lifecycle of customer deployments for Sierra's AI platform, architecting and managing infrastructure in enterprise environments.
Role type
Senior IC forward-deployed infrastructure engineer
Builds
Deployed AI platform instances for enterprise customers
Domain
AI / Enterprise Cloud Infrastructure
Deliverable
production ML models
Required skills
AWS services, Terraform, container orchestration, cloud networking (VPC, IAM, DNS, load balancing), deployment automation, incident management, stakeholder navigation
Preferred skills
Go services, GraphQL APIs, LLM infrastructure, observability (Prometheus, Grafana, Datadog), CI/CD pipeline design, infrastructure self-service tooling
Responsibilities
Design and implement deployment strategies across customer environments; manage full infrastructure lifecycle (deployment, upgrades, scaling, incident support); develop deployment runbooks and automation tooling; partner with engineering to ensure platform operability; collaborate with customer platform/security/DevOps teams; scope infrastructure requirements with Sales and Customer Success
Seniority
Senior, hands-on IC
