Forward Deployment Engineer
Core
Build and operate AI-powered customer communication software, translating requirements into production-ready configurations and deployments.
Role type
Senior IC forward deployment engineer (AI/LLM applications)
Builds
Production-ready AI applications, integrations, and deployment playbooks
Domain
AI/LLM, customer communication software, cloud infrastructure
Deliverable
production ML models
Required skills
LLM application development, prompting, RAG, API integrations, cloud deployment, observability, debugging, TypeScript/Python, SQL
Preferred skills
Voice/telephony integrations, automation tools, privacy considerations, startup environment experience
Technologies
LLMs, APIs, webhooks, OAuth, TypeScript, Python, SQL
Responsibilities
Translate customer requirements into implementation plans, lead deployments of AI workflows, build third-party integrations, debug live issues, create reusable deployment templates, share product gap recommendations
Seniority
Senior, hands-on IC
