Support Coordinator
Core
Support NDIS participants to connect with services, overcome barriers, and achieve personal goals through person-centred coordination.
Role type
Support Coordinator (NDIS)
Builds
Independent living capacity and community connections for people with disability
Domain
Disability services / NDIS
Deliverable
client delivery
Required skills
NDIS plan management, stakeholder coordination, crisis planning, budget guidance, record keeping, ethical referrals
Preferred skills
Cultural safety, trauma-informed practice, remote community travel
Technologies
Windows-based systems, email, online platforms
Responsibilities
Engage participants to understand goals and support needs; coordinate access to informal, mainstream, and funded supports; assist with crisis planning and escalation; produce accurate reports per NDIA requirements; maintain participant records per NDIS Practice Standards; manage caseload hours and workload; support audits and continuous improvement.
Seniority
Mid-level, hands-on IC