Customer Service Consultant
Core
Part-time Customer Service Sales and Device Technician providing repairs, sales support, and customer service in a retail store.
Role type
Part-time retail technician and sales associate
Builds
Repaired mobile devices and accessories for retail customers
Domain
Mobile technology retail and repair
Required skills
Mobile device repair, customer service, sales techniques, troubleshooting, inventory management, physical lifting (up to 25kg)
Preferred skills
IRP certification, weekend availability, budget management experience
Technologies
Mobile devices, repair tools
Responsibilities
Diagnosing and repairing electronic and mechanical devices, assisting frontline staff with sales, providing exceptional customer service, managing repair queues, maintaining a safe and organized workbench
Seniority
Entry-level, part-time
