Assistant Store Manager Trade - Supercheap Auto Penrith
Core
Lead the day-to-day performance of a B2B automotive parts trade team, delivering accurate parts advice, order fulfilment, and local delivery for local workshops.
Role type
Assistant Store Manager (B2B Trade Operations)
Builds
Automotive parts inventory, order fulfilment, and local delivery services for trade customers
Domain
Automotive retail / B2B trade
Deliverable
product features
Required skills
Leadership in retail/trade/automotive, automotive parts interpretation, B2B customer service, team coaching, sales and operational KPI management, order fulfilment processes (picking/packing/dispatch), CRM/ERP/POS systems, Class C Driver Licence
Preferred skills
Local trade account management, automotive retail, B2B sales
Technologies
CRM, ERP, POS, automotive parts catalogue systems
Responsibilities
Lead the trade team to deliver customer service via hotline and counter, support trade sales and profit targets, coach team members on parts knowledge and service, manage order processing and delivery operations, build relationships with local workshops, monitor workflow and safety compliance, support recruitment and rostering
Seniority
Mid-level, hands-on IC