Retail Consultant, Hobart
Based in Australia
Core
Deliver standout customer experiences and support for mobile, broadband, and digital solutions at an Optus retail store.
Role type
Retail Service Consultant (Customer Support)
Builds
Customer-facing service interactions and product sales/support for telecommunications
Domain
Telecommunications / Retail
Deliverable
client delivery
Required skills
Customer service, product knowledge, empathy, de-escalation, adaptability, teamwork
Responsibilities
Deliver customer experiences, explain tech solutions, handle enquiries and complex issues, support team operations during high activity
Seniority
Entry-level / Part-time and Casual