Assistant Store Manager, Carnes Hill
Core
Support the Store Manager in leading a retail team, driving customer experiences, and maintaining store operations for a telecommunications provider.
Role type
Assistant Store Manager (2IC)
Builds
Retail store operations and customer service experiences
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Team leadership, customer coaching, conflict de-escalation, retail operations, team engagement
Responsibilities
Lead by example to create a high-performance culture, coach and mentor team members, handle escalated customer enquiries, support daily store operations, drive team engagement and goal setting.