Coordinator - Family Programs
Core
Oversees service delivery to families, manages referrals, and supervises Case Managers and Support Workers to ensure therapeutically oriented, culturally appropriate services for Aboriginal and Torres Strait Islander children and families.
Role type
Senior Case Management Coordinator
Builds
Therapeutically oriented, culturally appropriate family support services
Domain
Social Services / Child Protection / Indigenous Community Support
Deliverable
client delivery
Required skills
Case management, stakeholder liaison, supervision of support staff, community network development, cultural competency (Aboriginal culture and values), knowledge of child protection and out-of-home care systems
Preferred skills
Experience in case management within child protection and out-of-home care service systems
Technologies
N/A
Responsibilities
Establish and maintain positive relationships with key stakeholders and partner agencies; accept, allocate, and manage referrals; provide supervision and support to Case Managers and Support Workers; carry a small case load and support others as required; ensure a Community Support Network is established for each family
Seniority
Mid-Senior, hands-on IC