Trades Counter Assistant
Core
Provide exceptional customer service and sales support to trade customers, builders, contractors, and walk-in customers at a building materials branch.
Role type
Front-line sales and customer service associate
Builds
Product solutions and order fulfillment for the construction and trade industry
Domain
Building materials retail
Deliverable
product features
Required skills
Customer service, sales support, order processing, quotation preparation, inventory coordination, record keeping, Microsoft Office, forklift operation
Preferred skills
Experience in retail or trade counter environments, strong communication, problem-solving, organizational skills
Responsibilities
Welcoming customers and responding to enquiries, identifying needs and providing product information, preparing quotations and processing sales orders, coordinating orders with warehouse teams, maintaining customer records and showroom environment
Seniority
Entry-level to Junior