Boutique Director
Core
Drive overall performance of a luxury watch boutique in Australia by delivering exceptional personalized customer experiences and leading a team to excellence.
Role type
Boutique Director (Luxury Retail)
Builds
A new flagship boutique presence for Audemars Piguet in the Australian market.
Domain
Luxury retail / High jewelry and watches
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Luxury retail leadership, HNW/VIC client acquisition and development, retail strategy implementation, team coaching and development, KPI and sales pipeline management, local market analysis, CRM management, stakeholder relationship building
Preferred skills
Established network within the Australian luxury ecosystem, entrepreneurial mindset for launch environments, strong analytical capabilities
Technologies
Retail tools, CRM systems
Responsibilities
Drive boutique performance metrics (traffic, market share, profitability), ensure consistent brand-standard customer experience, build high-value client base from ground up, execute client acquisition and engagement strategies, manage and develop retail team, monitor KPIs and sales pipeline, analyze market trends and competitor activity, oversee daily boutique operations and compliance
Seniority
Senior, hands-on IC