Case Manager (Manager for Care Planning and Practice)
Core
Lead care planning and practice for Child Safety and Disability Support services, ensuring safe, consistent, and individualized care through hands-on leadership in client homes.
Role type
Manager for Care Planning and Practice
Builds
Individual care plans, practice frameworks, and safe care delivery for clients with complex needs
Domain
Health & Social Services (Child Protection, Disability Care)
Deliverable
physical/clinical work
Required skills
Care or case management leadership, Client Needs Assessment, Personal Behaviour Support Plans, incident and behaviour reporting, safeguarding practices, stakeholder management, complex medical/mental health/developmental/behavioural needs management
Preferred skills
First Aid, CPR, Blue Card, NDIS Worker Screening Check, LCS2 Background and History Check
Technologies
NDIS Practice Standards, Human Services Quality Framework
Responsibilities
Lead implementation of individual care plans and practice frameworks; Provide professional guidance, supervision, and training to frontline care teams; Complete Client Needs Assessments and ensure care plans remain current; Support management of complex medical, mental health, developmental, and behavioural needs; Review Personal Behaviour Support Plans; Participate in a rotating after-hours roster for critical incidents
Seniority
Manager, hands-on leadership