Duty Manager
Core
Oversee operations of a large gaming floor, bingo, and food and beverage outlets while managing member relations and team leadership at a premier licensed club.
Role type
Senior IC duty manager (hospitality/gaming)
Builds
Gaming floor, bingo, and food and beverage operations
Domain
Hospitality + Gaming/Liquor licensing
Required skills
Conflict resolution, Employee engagement, Team leadership, Regulatory compliance, Financial management, KPI tracking
Preferred skills
Member relations, Customer satisfaction, Operational oversight
Technologies
None stated
Responsibilities
Manage gaming floor and bingo operations, Lead and mentor diverse staff, Resolve patron complaints and feedback, Ensure compliance with liquor and gaming regulations, Meet financial and service KPIs
Seniority
Senior, hands-on IC