Assistant Store Manager (Customer Experience Manager)
Core
Co-lead daily sales and operational management of an upscale bridal boutique, delivering personalized customer experiences and driving sales goals.
Role type
Assistant Store Manager (Customer Experience Manager)
Builds
Designer wedding dresses and bridal experiences
Domain
Retail / Fashion / Bridal
Deliverable
product features
Required skills
retail management, sales goal attainment, staff recruitment and training, customer complaint resolution, event execution, merchandising, social media management, Microsoft Office
Preferred skills
bridal sales experience, apparel industry management experience, Bachelor's degree in Retail/Fashion
Responsibilities
Create personalized bridal experiences, co-lead sales and operations, manage staff development, handle customer inquiries and complaints, execute store marketing and events, drive merchandising activities
Seniority
Mid-level, hands-on IC